Privacy Policy

Privacy Policy

Introduction

Welcome to https://oem-repair-procedures.collision-talk.com (hereafter referred to as “OEM Repair Procedures,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products offered under the OEM Repair Procedures brand. Please note that this privacy statement does not extend to third-party websites, applications, or services accessible through links on our platform. Each of these external entities has its own privacy policies governing user data collection and usage.

Processing Activities

This policy outlines our practices when users engage with:

  1. Our applications and online services as authorized users.
  2. Websites linked to this Privacy Policy.
  3. Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information from our users to enhance their experience and provide tailored services:

  1. Account Information: Details required for user registration, including username, email address, and password.
  2. Payment Information: Data related to online transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: User’s financial records, if shared for subscription or payment purposes.
  4. Purchase Information: Items purchased from our platform, including product details and purchase history.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through cookies and other tracking technologies.
  6. Location Data: Geolocation information provided when users interact with our services on their devices.
  7. Feedback: User-generated content, comments, reviews, and ratings shared on our platform.
  8. Social Media Information: Details obtained from social media platforms when users connect or log in through these accounts.
  9. Product Information: Data related to products viewed, compared, or purchased on our website.

We gather this data through direct user input, tracking technologies, and third-party sources who provide us with aggregated user information.

Cookies

Cookies are small text files placed on your device by websites to remember user preferences, track usage patterns, and deliver targeted content. We utilize cookies for:

  • Strictly Necessary: Ensuring basic functions of our website and applications.
  • Preference: Remembering users’ settings and customization choices.
  • Analytics: Tracking aggregated data for site optimization and performance measurement.

Users can control non-essential cookie preferences through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by applicable laws and regulations, or until it is no longer needed for the purposes collected. Once the retention period expires, or when these purposes are fulfilled, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

OEM Repair Procedures implements robust security measures to protect user data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy and security standards.
  • Regular security audits and updates to safeguard our systems.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take prompt action to rectify the issue.

Your Rights

The privacy laws in various jurisdictions grant users specific rights regarding their personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The ability to correct inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: Limiting the use or processing of your data under certain circumstances.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format for transfer to another controller.
  • Objection: Opposing the processing of your data for specific purposes, including direct marketing.
  • Non-Discrimination: The right to be free from unfair treatment when you exercise any of your privacy rights.

To exercise these rights or file complaints/appeals, please reach out to our Privacy Team at the contact details provided below. We will respond to all requests in a timely manner, adhering to applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be published on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, data access, or questions, please contact us:

We value your trust in our commitment to protecting your privacy. By using our website and services, you acknowledge the practices outlined in this Privacy Policy.